1 reviews | Active since Sept 2012
3 weeks and FNB is still unable to downgarde my account
Can you guys check what is happening with my account downgrade. I have been in and out of your Phumlani (Olifantsfontein) branch for 3 weeks now and nothing has been done. How is it possible for a downgrade to take this long? Please attend to this, we do not enjoy giving negative ratings but seems like is the only to get service from you guys.
Good Day Gilbert ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Gilbert ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***