RC
Reghart C
1 reviews | Active since Mar 2014
10 Jun 2019, 20:11
3 to 5 means 3-5 working days.
How do you promise clients that cards will be delivered within 3 to 5 working days if it's not true. This is really not a good way of doing business. My card was supposed to be delivered according to a message received on my banking app on Friday 7 June 2019 (5th working day). Did the courier get lost?
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Replies (1)
FNB (First National Bank)'s replyOfficial
11 Jun 2019, 09:02Good Day Reghart
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply11 Jun 2019, 09:02
Official
Good Day Reghart
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***