FM
Ferrandi M

1 reviews | Active since May 2012

04 Dec 2017, 10:08

3 Months+ waiting on response

My last request via eMail to my Pvt Banker to introduce me to a Wealth Banker dated 28.08.2017.

Still no response.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Dec 2017, 13:03
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)