1 reviews | Active since Apr 2010
3 Months - no refund
since late October, FNB have not refunded my money that was deposited for holding an account that never progressed to be fully opened. In early Jan 2018, I wrote a review here on this site, and they jumped all over making promises to action; but turns out empty promises, as expected. What will it take for FNB to not be the Last National Bank or the First Capitalist Bank? Pathetic.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to Private Clients and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to Private Clients and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***