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bonnieleemcgregor B

1 reviews | Active since Jul 2016

27 Nov 2017, 12:32

3 month data paid cant how me the data though

FNB debited my account for 3 months data at R65, when requesting a statement to show that the data was loaded onto my account for August, September and October, they send me an invoice for the full amount of R195! Very frustrating, this is being going on for almost a month..... shocking service

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Nov 2017, 13:03
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)