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christojrfourie C

1 reviews | Active since Nov 2016

02 Mar 2017, 20:37

3 month 1x debit not switched R750 in arrears .

<p>I switch banks to fnb , for what I'm not sure , The debit switching department said they can do it and , I spoke to them at the brakpan branch on the telephone, but they failed, your mistake fix it you pay the R750.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Mar 2017, 09:16
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)