1 reviews | Active since Jan 2017
3 debits in 1 month and ******* transfers
FNB debited my account 3 times this month.I have tried to get hold of them without any luck.My premium banker tried for over 20 mins to resolve the issue.No communications via the banker if I missed the calls.Making trasfers through my account is just too much.Its my own privacy and for FNB to just do as they please is uncalled for.If its not ******* transfers its poor communication and bad services.I am honestly tired of this treatment.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)