3 complaints later and I STILL havent been called

Item: FNB (First National Bank)
Rating: 2
Author: Loukas B

Hi, I attempted to take out a temporary loan around 2 months ago, and was informed by FNB's online banking service that \my account has not been opened". I laid a query"

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Replies (1)

FNB (First National Bank)'s replyOfficial

10 Mar 2015, 10:28

Hello LukeDRoiD,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)

FNB (First National Bank)'s reply10 Mar 2015, 10:28

Official