KM
Khona M
1 reviews | Active since Feb 2015
27 Jul 2019, 09:36
3 bond accounts debited twice
FNB has processed my bond debit orders twice. This has led to my account to be overdrawn. I still have more debit order that should come off my account, Im now worried how this will happen if my account is in negative. The other thing is who will be liable for the charges? FNB does not seize to amaze me, I dont know why I am still with this bank as there are more disappointments than good.
Resolve this issue as a matter of urgency.
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FNB (First National Bank)'s replyOfficial
27 Jul 2019, 12:24Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply27 Jul 2019, 12:24
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)