2ND Time no Service

I joined FNB legal a few while back with the hope of getting good service. The 1st time I contacted them was when I had been hijacked and the tracking company would not take responsibility for not following correct process of rescuing me. The consultant said I must send documents and I have never ever received any feedback to date. This incident happened in Sept/Oct 2014. Today I called with regards to a hearing scheduled at work. The consultant listened and then said the other 2 pieces of evidence should not be used as she can't see how they fit in but the other charge they could get me on. She then suggested that maybe I please guilty to that charge, I was dumbfounded. So you're meant to assist me find a way to deal with this issue and you that is supposed to ask for all the documentation and see how best to assist me, you go throw me under the bus? She said she's a lawyer, which I'm still shocked about cause no lawyer would throw their client under the bus that easily. <br> So I think I've wasted enough money on this service that has not been helpful at all, time to find another service provider who will assist me as their client.