CM
Chantel M

1 reviews | Active since Dec 2014

03 Jun 2015, 14:13

2nd Month of Unauthorized Debit order

Good Afternoon!<br> <br> <br> <br> Yet another month where monies have just been deducted off my account from the Loans department without my consent.<br> <br> <br> <br> And God's honest truth now I have to sit in the dark because my w&l still needs to be paid.<br> <br> <br> <br> Do you guys really really not think about the consequences in this regard?<br> <br> <br> <br> Please guys please reverse that debit order for the R1000, as for your debt collection department would you be so kind as to please speak to those guys the more I request them to please phone at exactly 12:00 as that Is the only time that I can answer any call!!<br> <br> <br> <br> Would you be so kin as to please give this top priority as I really can not afford to be without electricity as well.<br> <br> <br> <br> Thanks

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jun 2015, 16:19
Official
Hello Nothappy1986,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 697251.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)