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I made an online purchase in October and after realised that the business was a ****, i requested FNB to reverse the transaction and I was asked to complete a dispute form, which I did …i did not get any response from FNB and decided to follow up (about 3 times) before I was told that the transaction was not debited on my account, I responded to them with a copy of my bank statement clearly indicating the funds going out of my account, since then no one has responded I have sent several emails on this matter and nothing from FNB