1 reviews | Active since May 2013
29 AUG TO DATE - STILL UNRESOLVED!!!!!
<p>Hi,</p> <p>Please I am waisting more money calling FNB to resolve a Data pruchase problem then what the pruchase was. This is ridiculous service. How can it take from 29 Aug to date and still nothing is resolved. do people not follow up on their queries?</p> <p> </p> <p>PLEASE RESOLVE. It is such a small thing yet I have wasted who knows how much money to try and get it resolved. Firts I sent an email directly form my profile when it happend. Then I was told to call Cellphone banking , that initial call I was kept on extremely long and now I had to call again just to be told. Sorry call again in another 3 days an email will be sent to say I follow up.</p> <p> </p> <p>Seriously people. SERIOUSLY!!!!! ref 263751 ( and email complaint number 8e4e091b)</p>
Good Day
Thank you or taking my call,Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
Thank you or taking my call,Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
