DN
Dhaven N

1 reviews | Active since Oct 2009

31 Jul 2018, 13:13

2700.00 for service fees in a month?

Nobody bothers to reply to me on twitter as how my service fees was R2700.00 for July. Guys this is ****************, having paying R105.00 account fees. Please investigate or I rather move my business elsewhere.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2018, 13:42
Official

Good day Dhaven

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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