GD
George D

1 reviews | Active since Jun 2018

02 Jun 2018, 20:41

24 hour support for Premier Cheque account holder is a JOKE

FNB is advertising 24 hour support for Premier Cheque account holders.

I've been holding on for 30 minutes for a consultant to answer in order for me to try and resolve unauthorised debited orders that went off my account.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jun 2018, 09:10
Official

Good Day George Doig,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Premier to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***