24 days and counting for a new card

<p>I ordered a new card on 25 March</p> <p> </p> <p>I called FNB last week to ask where my card is I get told its with the courier company.</p> <p>I then call the courier company because the call center agent was too lazy to bother and get told they received nothing.</p> <p>I then got a call yesterday from a lady in CAPE TOWN who has TWO cards. I live in JHB!!!!!!!</p> <p> </p> <p>She told me one card would be couriered last night and id get a call early this morning. I had to call back and was told they haven’t scanned in my card in JB yet… and she doesn’t know which card is in JHB.</p> <p>I left TWO messages for FNB on the website to contact me back and nothing. I then called 30 mins ago and am still on hold !</p> <p>NO ONE TOLD ME I COULD GET A TEMP CARD AND ON TOP OF IT I HAVE TO GO TO THE BRANCH IN SANDTON TO FETCVH IT AND PAY FOR IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>I ALSO HAVE TO PAY FOR two COURIER COSTS. I will not!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>I WANT MY CARD Today I want fnb to deliver my card, the correct one today or at the very least a temp card should be delivered today to me with no charge. The service is disgusting</p> <p> </p> <p>I ordered one new card and someone at fnb decided to cancel that one and reorder a new one. What the hell is going on!!!!!!</p> <p> </p> <p>APARENTLY FIONA LETSOALO IS APARENTLY HELPING. BUT SHE DOESN’T KNOW ANYTHING!!!</p> <p> </p> <p>Totally disgusted with the service!!!!!!!!!!</p>