***Q
Extremely poor service. I sent a request to decrease my credit limit 3 weeks ago and there has been no feedback whatsoever! I have sent 3 emails yet they has been no confirmation of when the decrease will be made. Im still waiting for a response!
Good Day Buhle Phiwe Hlatshwayo,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Credit card investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Buhle Phiwe Hlatshwayo,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to FNB Credit card investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***