1 reviews | Active since Apr 2017
21 Days to respond to email
Very poor service delivery from FNB. I sent them a billing query on the 6th of April and they still haven't tended to it. It's a wonder your company hasn't fallen apart yet. Shocking.
Good day Copley Sutton ,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint had been referred to FNB Premier Resolution Centre who had advised that they had been in contact with you and that the matter had been resolved.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Copley Sutton ,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint had been referred to FNB Premier Resolution Centre who had advised that they had been in contact with you and that the matter had been resolved.
Complaint reference number *** was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)