MM
Miranda M
1 reviews | Active since Jun 2019
21 Jun 2019, 09:54
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Bank has become highly impersonal and service is extremely bad. When you go into the bank they say they cannot help you coz credit division is different. Holding for credit card division for hours 3rd day in a row. Do NOT use for the elderly. ZERO assistance and you waste your airtime Cancelled my petrol card over a month ago when i did get through and I am still getting charged!
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Replies (1)
FNB (First National Bank)'s replyOfficial
21 Jun 2019, 12:27Good DAY Miranda Marajh
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply21 Jun 2019, 12:27
Official
Good DAY Miranda Marajh
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***