200 Security questions - No Service Received.

So coming from a call centre and still working in 1. I never knew that the amount of security questions can reach close to 14.

I called the FNB Connect contact centre to follow up on an order I’ve placed, this with the hope that I could have the device for the my partners birthday, but Hey, I’m just another customer right.

I dreaded initially having to call the Connect department as my last experience with FNB devices were exactly what I’m getting at the moment ... **********.

It’s so simple, I was just following up on an order I placed online, and I asked can she confirm if it’s been received and what’s the next steps, she was not done with the security questions.

Must be nice. I’m waiting for well I don’t know know what. All I want is for someone to call me and give me the status of the order, and answer 1 question.