TP
Telicia P

1 reviews | Active since Aug 2012

04 Dec 2017, 09:28

20 Questions Much!

Firstly i want to state that i've been trying to call the customer service at FNB to no avail it has been 3 days!!!I mean that's already money i've spent and then when you call them and ask for SERVICE!!!! They ****** ask you all types of ISH like it's their money,money i've worked my ASS OFF GOD i don't know.Firstly lady from the RANDBURG BRANCH whom never even introduced herself i think you should go back to bed cause you're sounding fast asleep that's no way to present yourself to customers/clients.I have been so nice to you after all the nonsense you have put me through but,enough is enough,i'm reporting this.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Dec 2017, 13:30
Official

Hello Tills,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to your Private banker and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)