MA
Magnus A

1 reviews | Active since Mar 2009

18 May 2015, 10:19

2 year Dormant account gets Ebucks Fee Charge

Good day<br> <br> My Gold Credit Card account which I have not been using for ages and to my knowledge should have been closed - now shows an outstanding amount due to Ebucks Fee being charged to it.<br> <br> Can this please be resolved.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 May 2015, 12:45
Official
Hello zabzoo,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 685017.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)