2 Weeks awaiting my cheque card

<p>i went to the branch in Melville on the 16th January as i have misplaced my card and requested for another card the guy that assisted me was very helpfull in doing this for me, however its been 2 WEEKS now that i am still waiting for the company that they do there card through DSV to deliver my card i have been receiving how many call from this company that they will be delivering the next day when the next day come no DRIVER delivers the card...THIS IN MY OPINION AND IM SORRY TO GIVE FNB A BAD NAME IS UNACCEPTABLE AND REALLY NOT CUSTOMER SERVICE AT ALL NOW YOU TELL ME WHO WILL BE PAYING ALL THE BANK CHARGES AS I HAD TO E-WALLET THE MONEY TO DRAW FROM MY ACCOUNT AS I WAS ALSO NOT PREPARED TO PAY FOR A TEMP CARD...SERIOUSLY FNB DO YOU WANT TO LOOSE CUSTOMERS LIKE THIS BY CHOOSING AN UNRELIABLE COMPANY TO DELIVER YOUR CARDS TO YOU CUSTOMERS...I REALLY DIDNT WANT TO DO THIS BUT THIS IS NOT GOOD SERVICE AT ALL....I AM VERY ANGRY AND IRATE ABOUT THIS...</p>