2 Weeks and no Card

I spoke to FNB and created an account 2 weeks ago.<br> For a week the only feedback that I got was that I should fill in my debit order switching form (which I did)<br> a Day or 2 later they phone me and ask me if I sent it through and I said yes. They searched and found my form and said that there are details missing. The details that I am waiting for from them. So eventually I got those details from them and filled in the form and resent it. After that I did not receive feedback until Marildia phoned me and asked me if I got any feedback as of yet and I said no, to which she rep**** that they were phoning me and not getting any answer. I asked for the number they were trying and it was my old number (from 2 years ago) and I did not even give them that number as I do not use it anymore. She then told me to speak to Shaun (after I was told to phone the callcenter where I was transferred from department to department with no assistance as well as the wrong information was given to me.<br> On Tuesday I spoke to Shaun and they sent me feedback saying my card is an \Urgent delivery"where as everytime I speak to the courier they do not concider this as an urgent one and they also have my wrong num"""