CB
Charlinda B

1 reviews | Active since Apr 2018

16 Feb 2019, 12:21

2 Weeks and Account Still not Open

I've requested to open a bank account for a social golf club on the 31st of January and it's almost 2 weeks later and still I've no verification of the account being open and all requested documentation have been submitted.

What would it take for the account to be open?

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Feb 2019, 09:49
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards, 

Hello Peter Complaints Team

*** (option one)
CB
Charlinda B's update19 Feb 2019, 09:19
Reviewer Update
Hello Peter Complaints Team, By when can I expect to hear from the relevant department? It's been 2 days and still no response. Regards, Charlinda
CB
Charlinda B's update20 Feb 2019, 15:42
Reviewer Update
Hello, Another day has passed and still no response.