2 Months to open an Business Account

Dear FNB,

Please explain how it is remotely possible to struggle with your Business Banking Department for 2 months to open an account.

I get email upon email requesting documents, I send the documents, yet i am told when i speak to someone new to RESEND. im not totally sure you understand what busy means, i do not have time to send and resend documents because your people are to lazy to check the systems.

Also please explain to me how i am suppose to give you PROOF OF ADDRESS, for a online shop, that has no expenses listed to the business name, now you tell me send a statement, i send you a statement.... no its not right. I do an Affidavit.... no its not right. Please explain the following to me, HOW DO I GIVE YOU PROOF OF ADDRESS FOR A ONLINE BUSINESS. I sent all the registration documents.... yet CIPC can register a business but you cannot confirm address from that.

My store is opening in 1 week and im stuck with no account and a website on hold due to your unwillingness to assist.

Luckily ABSA has some common sense and i will rather be moving all my accounts back to ABSA, as they at least understand a online business principle.