1 reviews | Active since Jul 2018
2 months to open a business bank account! (and STILL not open)!
WORST SERVICE EVER! i have registered a business through them but it is an uphill battle with them going on for almost 2 months now to open the business bank account! They keep sending me the same email asking me to fill in and sign the same form (confirmation of the business physical address) that i have already signed and sent to them! then when i call to try and get the matter resolved i first get put on hold for about 10-15 min, when i finally speak to a consultant i get cut off when she apparently "transfers me to the sales department".... Unacceptable service and i would not recommend anyone to FNB if this is the service that we get!
Good day Ethan,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Ethan,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)