1 reviews | Active since Oct 2015
2 months and counting for a credit card application
<p>I have been calling and resending my documents for the last 2 months for a credit card application and I have still not received feedback. It is shocking and appalling that no-one at such a prestigious bank who prides itself on hassle free service is able to assist me.</p> <p> </p> <p>Can someone please get back to me and provide me with assistance or feedback regarding my application.</p>
Good Day,
Thank you for taking the time to express your concerns and please accept our apologies for the inconvenience and frustration caused.
Your complaint has been received and routed to the relevant department for investigation and resolution. I have requested that they provide feedback.
The reference number ***.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to express your concerns and please accept our apologies for the inconvenience and frustration caused.
Your complaint has been received and routed to the relevant department for investigation and resolution. I have requested that they provide feedback.
The reference number ***.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)