1 reviews | Active since Mar 2014
2 hours waiting to open a new account
<p>Morning</p> <p> </p> <p>Got to FNB wonderpark branch 15 minutes before 9 Queuing outside waiting for opening time which is 9am it's now 10:48am am still not assisted. </p> <p> </p> <p>Only one consultant opening new accounts</p> <p> </p> <p>Like this service is pathetic</p> <p> </p> <p>As I still wait for my ticket no to be called which was allocated to me at 09:04am</p> <p>Hope my choice to use FNB won't result in me being dissapointed as am already sceptical.</p> <p> </p> <p>I hope to be assisted still today. </p> <p> </p> <p> </p> <p> </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)