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Shaun S

1 reviews | Active since Sept 2012

22 Sept 2018, 10:21

2 days for personal loan payouts

I dont know whats going on with this bank, but its the second day now loan still not paid out of R13 something with settlement of existing loan. If its not paid out today, you can cancel it ill continue business with a other bank. Payslip has been sent as requested have been phoned nobody knows nothing now. Pathetic

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Sept 2018, 08:59
Official

Good day Shaun,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Loans for investigation and resolution. I have requested that they provide feedback.

Complaint reference number *** was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)