2 Cellphones not working FNB DONT want to fix them

This is the fourth report about the same thing if not the fifth. Since 5 August 2015 i have been complaining about the 2 cellphones that i bought from FNB that had a charging point fault, they took one phone that had the same problem and replaced it with a refurbished phone, now all my 2 phones plus the refurbished one have the same problem and they took them in for repairs at Digiplanet since December last year, the feedback that i get now is that the phones are beyond repair and they are damaged by the customer. I find this unacceptable because it shows that they are dodging their responsibility to fix the phones, is being 6 months now paying for the 2 phones that i cannot use at all. I am NOT going to let this matter off without being settled, i feel i have been treated UNFAIRLY by FNB, i will need advise even if it takes me to report to the ombudsman. I need my 2 phones working or my money back, I cant pay for 6 months without a phone. <br> <br> This is a sign that there might be a factory problem on the Blackberry 9720s because 4all 4 phones have the same fault, the charging point! I am also aware that FNB delayed the fixing from so that they can say the guarantee is finished Jan 2016