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In December 2025 I wrote a review about First National Bank regarding my matter which dates back to the 25th September 2020. The bank responded to my review by giving me reference number ***NF and promised to get back to me within five days, but they never did. In turn, to make their work simple, I emailed them all the documents that I submitted to Brits branch, ie, police statement under oath, their statement under oath, and all the information needed on that day. They failed even to follow up on the Old Mutual account holder where some of the money was deposited.MY CASE NUMBER IS:***. I called FNB ***** department today and I was informed that they usually close the matter after five years, which makes me think that they keep quiet for this long so that the cases can be swept under the carpet. How can both the bank and the police keep so quiet without consulting the complainant as they both have same affidavit with them. Aren't they working together to drop these kinds of crimes.