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maureen M

1 reviews | Active since Oct 2015

17 Oct 2015, 06:06

2-5 days

I have 2 loans with fnb, now when I apply for consolidation of debts I get rejected as my account is now with legal department and am now listed with 4 account as they took those 2 account with different account numbers to itc, please I need that to be fixed so that I can apply for consolidation and get my life back, as am paying my debts just in arrears, just list 2 accounts I owe not make 4 accounts which make it difficult for me to get credit as they say am over committed when they see all those accounts you listed.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Oct 2015, 08:49
Official
Hello monzaq,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 789089.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)