JS
Jenika S

1 reviews | Active since May 2016

17 May 2016, 10:31

2/3 WORKING DAYS IS GONE OVER A WEEK

<p>I made a payment and my creditor cannot pick it up on there side, i called FNB over a week ago to check what is going on, i spoke to a lady by the name of Lindiwe she said they would get back to me in 2/3 working days and now its over a week and still no response from FNB. This is really bad service coming from a bank that I bank with!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 May 2016, 11:32
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 923623.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)