18 working days to open bussines acc!!!!

I have opened a new business account online on 23 June. 30June I received my bank card. On 2 July I went into a FNB branch in Centurion, and after 3 hours the consultant re-did the whole process. I emailed all the required documents once again. Only on 4 July I could transfer money to the new account. On 9 July a consultant phoned me and my account was validated and she confirmed that everything is in order. On 14 July I used my card for the first time, but the transaction failed. Phoned FNB again and the consultant said my card is not activated. Later that day I received a call confirming my card is activated and ready for use.On 16 July I received a call from the courier informing that my card is ready to be delivered. Confusion!, it was delivered on the 30th. Today I wanted to use my card, and the transaction failed again. I received a sms on Saturday saying my FICA is not completed, and this after I have emailed all the information twice!! <br> <br> Please assist - FNB is costing me money and wasting my time!!