KM
Kgaugelo M

1 reviews | Active since Jun 2024

20 Jun 2024, 20:57

1/5 Stars for FNB!!!

I'm extremely disappointed and frustrated with the service I've received from FNB Bank regarding a ***** case on my account. Despite numerous calls, emails, and visits to the branch, the issue remains unresolved.

The ***** occurred several weeks ago, and I reported it immediately when I noticed. However, the bank's response has been slow and inadequate. I've been passed around from one representative to another, with no one taking ownership of the issue.

The ***** amount is significant, and I'm still waiting for it to be reversed. Now my account has been blocked with the remaining funds and I still can’t access them till date. The lack of progress and communication from the bank has caused me significant stress and inconvenience, as FNB is my primary account.

I've been a loyal customer of FNB for many years, but this experience has left a sour taste in my mouth. Personally, I expect better service and security from my bank.

Until this issue is resolved, I would not recommend FNB Bank to anyone!

0
Replies (0)