14 requests and still unable to update address

<p>I have sent FOURTEEN e-mails to FNB over the last 3 months requesting that my address be updated. Despite receiving confirmation on two separate occasions that this happened, I have just received yet another statement with my old address.</p> <p>Please, please, please could someone help. I shouldn't need to beg for this to be done and for FNB to be FICA compliant.</p> <p>Every issue I have with FNB (which unfortunately is becoming more and more frequent) is exceedingly difficult to resolve. I have to chase up constantly as otherwise I get no response.</p>