13 Days Business days & counting to open a Bus Acc

Good day FNB,<br> <br> I have still not received information as to when the Business Account for Emvela Holdings will be activated. It has now been 13 working days (25/02/2015) since I sent an application online to open the account. That is 10 days more than the time that was given by the FNB Business Desk to open the account.<br> <br> I received a call yesterday (Thursday 12/03/2015) from Kgomotso who did a security check. She then assured me that she would call my partner to do a security check and once that is done the account would be ready for activation. My partner did not receive a call from FNB yesterday and he has not received a call from FNB today (Friday 13/03/2015).<br> <br> I fail to understand as to why it is taking so long to open the account. The level of service that I have received is absolutely pathetic. If there is an issue with opening the account a simple call or e-mail would suffice but it seems countless calls to your Business Desk and endless escalations are what it takes to open a simple business account.<br> <br> Once again I request information as to when the business account will be ready for activation.<br> <br> Regards,<br> Sakhile Zulu<br> ***<br>