129 days of waiting

<p>My switch to FNB is likened to trying to thread cotton through the eye of a needle while trying to keep my balance on a lilo in the middle of the atlantic ocean during category five storm. FLIPPING **********, FRUSTRATING, DRAINING, IRRITATING, INFURIATING, ANGER INDUCING NIGHTMARE.<br /><br />129 days im still floating on that lilo waiting to be "rescued" by FNB. I would be dead because of your incompetense.<br /><br />I could write a book about this, its such a long story. But ill try give you the synopsis:<br /><br />ranges from<br />- Getting the inccorect account and cards first time round (after many days of contact and emails, you still got it wrong)<br />- Requesting documents which are "incomplete" OVER AND OVER via email<br />- Receiving the correct cheque account card after many days.<br />- Receiving the correct Credit Card, when trying to active it, noted it wasnt listed on my online banking. Go into a branch ...AGAIN... to find out whats going on. Find out it is being replaced (because of all the confusion in your system)<br />- Recieved an sms 25 days ago saying my new card will be deliverd.<br />- Get a call a week later from DSV (They are also *******, why are you using them?) asking me where i would like it to be deliverd.<br />- Got NO tracking number, nothing. I HAVE NO IDEA WHERE MY CARD IS<br />- And the kicker: I have been charged for the "use" of an account which I cannot use because im still waiting. for a card to use it.<br /><br />You are truly *******. Im tired of this.<br /><br />I want all my money which was taken from me for no services rendered(and the interest on that amount), and compensation for my medical bills for my high blood pressure and teeth grinding when lying in bed trying to fall asleep thinking about this nonsense.<br /><br />How can i trust you with bigger things when you cant even get a silly account right?<br /><br />and this is how FNB helped me.</p>