12 October 2022 first complaint and still no resolution on fixing the problem

Dear FNB

I wrote my first complained 12 October 2022 and this issue I am trying resolve since 2016.

Please let me know will you remove the old credit card debt from your INTERNAL SYSTEMS as you on email confirmed that this debt was written off and ITC was informed to clear my name . BUT THIS IS A INTERNAL PROBLEM ON THE FNB SYSTEM NOT ITC …

PLEASE I AM TIRED OF FIGHTING A LOOSING BATTLE JUST TELL ME MUST I CLOSE MY ACCOUNT?? WILL YOU CREDIT MY EBUCKS ACCOUNT FROM THE DAY THAT I OPENED MY ACCOUNT ?must I join another bank that will give me a reward program ….and I think we need to inform the ombudsman again that you holding sequestration against customers.

Thank you