1 reviews | Active since Feb 2018
11 days today my ewallet is blocked fnb keeps telling stories
My number has been blocked for 11 days. ********** 738,. I called fnb call centre they said the person who sent must unblock and they did call to unblock , ever since every day I get all kinds of stories, they keep.On adding days of when it will be unblocked. It's frustrating all consultants tell different stories to top it all they are rude. . I need help, as I.need to access my funds it's almost 2 weeks now
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for your postings and changing the review status.
We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction .Should you have further enquires do not hesitate to Contact us on ***.
We thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for your postings and changing the review status.
We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction .Should you have further enquires do not hesitate to Contact us on ***.
We thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.
Regards,
Client Experience Team
Email address: ***
Tel number: ***