DC
Donovan C

1 reviews | Active since Jun 2017

15 Jun 2017, 16:31

10 Working days for a bank guaranteed cheque to clear???????

<p>Really tired of being scripted a standard marketing response from FNB "Premier" account . How in this day and age does it still take 10 working days for a bank guarneteed cheque to clear in my premier account? What is the point of a bank guarretneed cheque if you dont honour it in a acceptable time frame. Nobody can give me a staright answer you can build a small house in 10 days? In a age where consumerism is based on a on demand scenario you guys truley are still in the 90's. Get it toghether FNB and stop hiding behind a 20 year old work flow. Seriously 10 days???????????????</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jun 2017, 08:43
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one)