1 reviews | Active since Feb 2018
-10 For FNB Parys
Wish I could give a -10 here. I now know why FNB Parys has clients when you go there to bank. I was looking to open an account with fnb, but after today no thank you. Then I will stay with my bank. I went there to make a deposit in to my Wesbank account. When i got to the tellers it was only me and one other client. I completed my deposit slip, when the only teller got up and told me that she was going to assist the other client at the atm. Now I know there is someone in the branch that can assist the clients with this. I know the gentelmans surname is Avanant.
But instead Ms. Keketsi decided this to be her job and not assisting me inside the branch with my deposit. this was about 12:52 today.
Hello Franciska@16 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Franciska@16 ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***