AB
Alex B

1 reviews | Active since Apr 2015

09 Sept 2015, 10:11

10 Days waiting for my Card application

Submitted required documents, phoned to get an updated and they confirmed they have the documents and should take 3-5 days. This was August 25.<br> Now I've been told they don't have the docs and I should resubmit. and guess what, another 3-5 days waiting period.<br> <br> Disgusting.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2015, 10:19
Official
Hello Alex_B81,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 757309.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)