10 days to fund, bad service

last week on the 29th i was trying to deposit money into a fnb account, the sad part is that, the machine took my money and returned a unsuccessful receipt, my money was not returned, i was given a form to fill, and told that the matter will be fixed within the next ten days. the biggest problem is that the money was my rent money. now im being evicted because for this. if the money is not deposited by today. im losing my deposit of R8250. and addition of 10% of my rent which is R5500. i am faced with legal action because of this. the money was deposited at DOT fnb at centurion. today i will return to the same place and will not leave till i get my money back.