1 yr to close bank account and still not done

I have been outside South Africa for just over a year and do not use my FNB account anymore. I have been tying to close this account for close to a year now since I left SA and the process doesn't seem to be going anywhere. All I want is for the account to be closed and the funds to be transferred out to a nominated account but that seems to be too much to ask for. I am not going to talk about how much I have lost out because of exchange rate differences due to the weakening Rand and my money being trapped in SA because that will just make my blood boil. <br> <br> Everytime I call I just get passed around the call centre people with no resolution other \You have to walk into a branch"which obviously I cant do given my current location or \""Give us your details and we will email the relevant department\"" which always lead to the conclusion that maybe there is no relevant department because nothing was ever resolved. <br> <br> All I just want is to close an account - JUST TELL ME WHAT I NEED TO DO TO GET THE ACCOUNT CLOSED PLEASE!! I AM BEGGING YOU FNB<br> <br> Please call my number provided with this query or email or whatever - just do something about the matter please!"""