CS
Charl S

1 reviews | Active since Sept 2010

13 Jan 2016, 11:41

1 teller at mall fnb

I'm currently sitting and waiting for one teller to help all the people at fnb Killarney. I run a coffee and I can't wait for what has already been over 15 min to see a teller for change. Not to mention that I have also app**** at least 5 times for a credit card machine with no response. <br> <br> I have multiple accounts with fnb but will have to move them if this persists.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jan 2016, 12:53
Official
Hello sad b true,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 847616.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)