1 Star – Extremely Disappointing Service

FNB has been completely offline for commercial clients, and the experience has been nothing short of frustrating. As a business, we rely on stable and accessible banking to operate but the downtime has caused unnecessary delays, stress, and disruption.

There has been little to no clear communication, no proper ETA, and no reassurance for affected clients. For a bank of this size, this level of instability is unacceptable.

We expect reliable service, especially for business accounts. Unfortunately, FNB has failed to deliver today.