1 reviews | Active since Oct 2012
1 month to activate a business account
Since opening my business account at the end of January I have still managed to activate it. Numerous email have been received by myself on which I responded with the correct documents attached to be told on the 25 February they have not received any emails from me. I then took all the documents to a branch to be scanned which took place on the 26 February and after probably 15 phones calls from myself to FNB my bank account is still not active.<br> <br> I have sent letters, my case has been escalated with numerous reference numbers but to no avail. Tried again today to call in now they having technical difficulties. This is a joke that such a reputable business cannot even get this resolved which is busy costing me loss in revenue and countless call costs. Maybe I should try ABSA or Nedbank to see if they are interested in my business.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 636281.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 636281.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
