JVdV
Janine Van de Venter
1 reviews | Active since Dec 2010
15 Jun 2015, 14:37
1 hr wait for a Cheque
I am currently sitting in the Davenport Branch and have been waiting over an hour so far for 1 bank guaranteed cheque. I was told it would take a few minutes! Instead of finishing will my cheque, the consultant is busy running around seeing to other people in between. There's no bank manager and Cedric refuses to give me a customer care number or complaints book. Is this how you run your branch Fnb?
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Replies (1)
FNB (First National Bank)'s replyOfficial
15 Jun 2015, 15:25Hello durbanmom,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 703800.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 703800.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Jun 2015, 15:25
Official
Hello durbanmom,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 703800.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 703800.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)